Zingle’s service lets hotels and other businesses manage incoming messages in one place. It can automatically generate replies and create service tickets using natural language processing. Photo courtesy of Zingle

Zingle’s service lets hotels and other businesses manage incoming messages in one place. It can automatically generate replies and create service tickets using natural language processing. Photo courtesy of Zingle

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Ford Blakely, CEO of Zingle. Photo courtesy of Zingle

A long wait for coffee sparked the idea behind Ford Blakely’s business messaging company, Zingle...

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