An autonomous service robot named Relay, from technology maker Savioke, delivers food, towels and other items directly to hotel guests in their rooms. A newly opened Fairfield Inn & Suites in San Marcos is the first hotel in the local region to deploy the technology. Photos courtesy of Savioke

An autonomous service robot named Relay, from technology maker Savioke, delivers food, towels and other items directly to hotel guests in their rooms. A newly opened Fairfield Inn & Suites in San Marcos is the first hotel in the local region to deploy the technology. Photos courtesy of Savioke

— Rauch noted that mobile engagement includes helping customers avoid check-in lines by using their mobile devices for check-in, similar to what’s already being done with air travel, with the device also holding the digitized room key card...

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